Privacy Policy

Information we collect

When you use our website, mobile applications, or contact us, we may collect the following types of information:

• Contact details you provide (name, email, phone number)
• Account credentials (email, password) when you register
• Message content you submit through our contact form
• Device and usage information (browser type, device model, operating system) for performance and security
• Location data when using our mobile applications, to enable ride booking and driver matching
• Ride history, including pickup and drop-off locations
• Payment-related information as needed to process transactions
• Communication records and support inquiries

How we use your information

We use the information we collect to:

• Operate our ride-hailing platform, including matching passengers with drivers
• Process ride bookings made through the app or by phone
• Provide real-time location tracking and estimated arrival times
• Send ride confirmations, receipts, and service notifications
• Manage driver accounts, onboarding, and availability
• Respond to your inquiries and support requests
• Improve our website and mobile application experience
• Protect against misuse, fraud, and security issues
• Comply with applicable legal obligations

Data storage and security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Your data is handled using standard security practices.

Information sharing

We do not sell your personal information. We may share your information with:

• Drivers and passengers as needed to facilitate rides (e.g., name, pickup location, phone number)
• Service providers who help operate our platform, website, and communications
• Analytics and error-tracking services to improve app performance and stability
• Law enforcement when legally required

Your rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and similar technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Children’s privacy

Our services are not intended for children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" line above.